The Team
Who We Are
Eddie Biggers
CEO/Founder
Where The Heart Is was founded in 2016 by Eddie Biggers and his wife, Macaela Worede. Having experienced firsthand the challenges of finding senior care for their own families, they recognized the need for a trusted advocate to guide families through the process. Since then, Where The Heart Is has become a well-known senior living placement agency in the Atlanta area, earning a strong reputation for its hands-on approach and genuine commitment to helping families navigate senior living options with confidence.
Mickey joined the Where the Heart Is team in October 2022, bringing more than 20 years of experience in healthcare operations and sales management within the Metro Atlanta market. Having previously owned and operated his own successful business, he offers extensive knowledge in the financial management and operation of a local family business. His passion is ensuring that our clients and families achieve the best possible outcomes, consistently meeting and exceeding expectations in finding the right fit for their next place of residence.
Chief Financial / Operational Officer
Mickey Davis
Melody brings more than 45 years of experience in healthcare, including 25 years dedicated to senior care. Her passion for serving others led her to pursue a nursing career at Georgia Baptist Hospital School of Nursing, and she later earned her Bachelor of Science in Nursing from Georgia State University. Over the years, Melody transitioned from hospital nursing into medical sales roles focused on senior care, expanding her knowledge and connections within the industry.
Melody joined Where The Heart Is in 2022 and quickly realized that being a family advocate is exactly where she was meant to be. Drawing on her experience and compassion, she has helped her own parents, friends, and many clients make informed decisions about senior living. She understands that every client and family is unique, and that navigating senior living options can often feel overwhelming.
Melody is passionate about easing that burden by guiding families through each step of the process—from listening to their needs and preferences, to scheduling and attending tours, negotiating pricing with communities, and connecting families with valuable senior care resources.
For Melody, the greatest reward is seeing her clients thrive in their new homes. Hearing their stories and receiving heartfelt thanks from families reminds her why she is so passionate about the work she does.
Family Advocate
Melody Juneau
Ashleigh Sease
Family Advocate
Ashleigh joined Where The Heart Is in 2023, bringing a strong background in case management, discharge planning, and rehabilitation navigation. Her experience allows her to guide families through the senior living placement process with knowledge, compassion, and practical insight.
Ashleigh’s passion for helping families was shaped by her own personal journey. After losing both her mother and mother-in-law within a month of each other, she felt called to help others navigate the challenges of senior care placement. Her mother lived with Parkinson’s for eight years and resided in assisted living, while her mother-in-law had dementia and required memory care. During that time, Ashleigh and her husband managed the complex process of caring for both loved ones, often figuring things out on their own along the way.
Because of this experience, Ashleigh understands how overwhelming the process can feel and how different every family’s situation is. Her goal is to meet families where they are and guide them through each step—providing resources, coordinating options, and helping them find the best community based on budget, location, and care needs.
Ashleigh encourages families to plan ahead whenever possible so they are prepared when the time comes. She is passionate about helping families begin the placement process and is committed to finding the best possible options for every loved one.
Robert Howell
Family Advocate
Robert brings nearly 20 years of senior living experience, having served in progressive leadership roles including Community Relations Director, Executive Director, Regional Director of Operations, Vice President of Operations, and Regional Managing Director. Throughout his career, he has helped lead and grow senior living communities while playing a key role in developing a senior living platform within a multifamily company environment.
Robert is passionate about operational excellence, building strong teams, and most importantly, making a meaningful difference in the lives of seniors and their families.
Testimonials
I cannot thank Melody enough. My family and I will be forever indebted to her and I have absolutely no reservation recommending both her and Where the Heart Is to anyone in need of help transitioning their older parents to a new situation.
Erinn Jarger
I was connected with Eddie at Where the Heart Is and things changed instantly. He walked me through the steps. He helped advocate for my dad. He answered my questions when I needed it most. I am forever grateful for the peace of mind that came from getting connected to Eddie!
John Pruitt
Ashleigh went above and beyond, handling all the legwork and simplifying a process that felt impossible to tackle independently. Her compassion, dedication, and expertise gave me such peace of mind during a difficult time. She listened to my specific needs and found a wonderful solution that I feel confident about.
Judi Souther
Our mission is to compassionately guide families across Georgia in finding the right senior living community—at no cost—by providing personalized support, trusted resources, and a stress-free experience every step of the way.
